Privacy Policy
Last updated: October 2, 2025
Contact Information
Visual Echo
78 Rigenis Street, 1010 Nicosia, Cyprus
Phone: +357 22 892 465
Email: info@domain.com
Our Commitment to Data Protection
Visual Echo respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit our website or use our design services.
We comply with the General Data Protection Regulation (GDPR) and applicable Cypriot data protection laws. We process personal data only when we have a lawful basis to do so and always in a transparent manner.
Information We Collect
Personal Data You Provide
When you contact us through our website or engage our services, we may collect the following information:
- Name and contact information (email address, phone number)
- Business information (company name, industry, project details)
- Communication preferences and inquiry details
- Payment information when processing transactions
Automatically Collected Data
We automatically collect certain technical information when you visit our website:
- IP address and browser information
- Pages visited and time spent on our website
- Referring website and navigation patterns
- Device type and operating system
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through our Cookie Policy page or your browser settings.
How We Use Your Information
We process your personal data for the following purposes:
Service Delivery
To provide graphic design services, respond to your inquiries, and manage our business relationship with you.
Communication
To send you project updates, service information, and respond to your requests or questions.
Website Improvement
To analyze website usage patterns, improve our services, and enhance user experience based on visitor behavior.
Marketing Communications
To send you information about our services, portfolio updates, and design insights, only if you have consented to receive such communications.
Legal Compliance
To comply with legal obligations, resolve disputes, and enforce our agreements.
Data Sharing and Third Parties
We do not sell your personal data. We may share your information with trusted third parties only in the following circumstances:
- Service Providers: With vendors who help us operate our website, process payments, or deliver services (such as hosting providers, email services)
- Analytics Services: With analytics providers like Google Analytics to understand website usage (subject to your cookie consent)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Protection Measures
We implement appropriate technical and organizational security measures to protect your personal data:
Technical Security
SSL encryption, secure servers, and regular security updates to protect data transmission and storage.
Access Controls
Restricted access to personal data with role-based permissions and authentication requirements.
Data Monitoring
Regular monitoring for unauthorized access attempts and security vulnerabilities.
Breach Procedures
Established protocols for detecting, reporting, and responding to data breaches in compliance with regulations.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymize it. Typical retention periods include retaining project-related data for the duration of our business relationship plus seven years for accounting purposes, marketing data until you withdraw consent, and website analytics data in aggregated form for ongoing improvement.
Your Privacy Rights
Under GDPR and applicable data protection laws, you have the following rights:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data in certain circumstances.
Right to Portability
Receive your data in a structured, commonly used format.
Right to Object
Object to processing of your data for specific purposes.
Right to Restriction
Request restriction of processing in certain situations.
To exercise any of these rights, please contact us at info@domain.com or +357 22 892 465. We will respond within one month of receiving your request.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided above. We will process your request promptly and confirm when your data has been removed from our systems.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.
Questions About Privacy
If you have questions about this privacy policy or how we handle your personal data, please contact us:
Email: info@domain.com
Phone: +357 22 892 465
Address: 78 Rigenis Street, 1010 Nicosia, Cyprus